Exchange Solutions

What We Do

We design, build and operate intelligent customer engagement programs that increase customer profitability at a lower cost than business-as-usual marketing:

Increased conversion rates

Greater share of wallet

Increased frequency of purchase

Lower churn

Increased referrals

Lower customer cost to serve

Our Verticals

We are entrusted with operating intelligent customer engagement programs for leading companies in 25 different countries, reaching over 20 million customers. Some of our clients include:

How We Do It

We deliver end-to-end intelligent customer engagement programs, or we can enhance your existing loyalty or discount programs. Put simply we:
Our Analytics and Optimization team works constantly throughout this process to optimize the customer interactions and incentive levels to maximize ROI.

Approach

The platform is modular, so that we can integrate with any 3rd party software applications you already have in place, such as a marketing automation tool or an existing ecommerce platform.

Insights

Independent-research

View Page

Independent Research

infographics

View Page

Infographics

insights-innovations-in-loyalty--10-key-questions-youre-probably-asking

Download Now

Whitepapers

Insights-4-4-Steps-to-Accessing-the-Customer-Data-You-Need-to-Maximize-Your-Profitability

Download Now

eBooks

Insights-Coalition-or-Proprietary--Which-Program-is-Best-for-My-Business-

Download Now

Whitepapers

ebook-online-businesses-5-steps-5-Steps-to-Maximizing-the-Profitability-of-Your-Online-Businesss

Download Now

eBooks

Datasheet-retail-how-it-works-intelligent-customer-engagement-solution-for-retail-businesses

Download Now

Datasheets

Datasheet-how-it-works-intelligent-customer-engagement-solution

Download Now

Datasheets

ebooks--5-Steps-to-Maximizing-the-Profitability-of-Your-Retail-Customers

Download Now

eBooks

Datasheet-online-businesses-how-it-works-intelligent-customer-engagement-solution-for-online-businesses

Download Now

Datasheets

Datasheet-financial-services-how-it-works-intelligent-customer-engagement-solution-for-retail-banks

Download Now

Datasheets

datasheet-online-businesses-getting-started

Download Now

Datasheets

Articles

View Page

Articles