Privacy Policy

Please note: Using this site means you accept its terms, including this Privacy Statement. Please see the Exchange Solutions Inc. Terms of Use--available at the bottom of every page of this site.

ESI's Commitment to Privacy

Exchange Solutions Inc. is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how personal information is collected and used at the Exchange Solutions Inc. website. Generally, the Exchange Solutions Inc. website is structured so that you can visit it without identifying yourself or revealing any personal information. However, there are cases where certain types of personal information may be collected on the site. These are further outlined in this policy.

This notice is readily available from the Exchange Solutions Inc. home page and at the bottom of every page on this website.

Exchange Solutions Inc. makes every attempt to comply with the following:

The Personal Information Protection and Electronic Documents (PIPEDA) Act. This is an Act by the Government of Canada established to support and promote electronic commerce by protecting personal information that is collected, used or disclosed. More information can be found at: http://www.privcom.gc.ca.

The Canadian Code of Practice for Consumer Protection in Electronic Commerce This code of industry best practices provides benchmarks for good business practice for those conducting commercial activities including providing a not-for-pay service with consumers online. It can be found online at: http://cmcweb.ca.

If you would like more information about how to protect your privacy, you may wish to contact the Information and Privacy Commissioner of Ontario at: http://www.ipc.on.ca.

and/or

The Office of the Privacy Commissioner of Canada which can be visited on the web at: http://www.privcom.gc.ca. This Privacy Statement addresses the following topics in question form:

  • What is covered by this Privacy Policy?
  • What types of information does ESI collect?
  • How does ESI deal with children's privacy?
  • How does ESI use your information?
  • With whom does ESI share your information?
  • How does ESI keep your information secure?
  • What if changes are made to this policy?
  • How can I contact Exchange Solutions Inc. regarding this privacy policy?
  1. What is covered by this Privacy Policy?

    This Privacy Policy applies to all pages of the Exchange Solutions Inc. website.

    Links to Third Party Websites:

    The Exchange Solutions Inc. website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Exchange Solutions Inc. website. Exchange Solutions Inc. does not control those sites or their privacy practices, which may be different from this. Exchange Solutions Inc. does not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by this Privacy Policy. You are encouraged to review the privacy policy of any company before submitting any personal information.

  2. What types of information does ESI collect?

    This Privacy Statement covers two types of information:

    1. Personal Information
    2. Aggregate Non-Personal Information

    Personal Information

    This refers to information that is associated with your name or personal identity. Exchange Solutions Inc. may use personal information to better understand the needs and interests of its users and to provide you with the best possible service. When you visit this website, your personal information will not be collected unless you choose to use online services that require it. Once you choose to provide Exchange Solutions Inc. with personal information, you can be assured it will be used only to support your relationship with Exchange Solutions Inc.. Exchange Solutions Inc. will not sell, rent or lease your personal information to others.

    On the Exchange Solutions Inc. website, you can request information about our services. The types of personal data you provide to us on these pages may include your name, address, phone number, e-mail address, educational and employment background as well as personal interest information.

    Aggregate Non-Personal Information (non-personally identifiable)

    Aggregate Non-Personal Information ESI collects may include the pages visited on the website, unique URLs visited within the site, browser type and IP addresses. Exchange Solutions Inc. may collect and analyze non-personal information to evaluate how visitors use the website. At no point do we link aggregate user data with any personally identifiable information.

  3. How does ESI deal with children's privacy?

    The content of the Exchange Solutions Inc. website is not targeted to children nor does it knowingly collect information from children. Exchange Solutions Inc. is committed to protecting the privacy needs of children. Parents and guardians are encouraged to take an active role in their children's online activities.

  4. How does ESI use your information?

    Exchange Solutions Inc. uses your personal information to provide you with services and to help us better understand your needs. Specifically, we may use your information to communicate with you and to provide you with an informative service. Non-personal data may be aggregated for reporting about website usability, performance and effectiveness. Such data is used to improve the content and usability of the site.

  5. Who does ESI share your information with?

    Exchange Solutions Inc. will not sell, rent or lease your personal information to others. Exchange Solutions Inc. will not share your personal information with third parties without your permission unless required by law enforcement action, subpoena, or local law.

    Exchange Solutions Inc. will not use your personal information for a different purpose than the ones stated in this policy.

  6. How does ESI keep your information secure?

    Exchange Solutions Inc. is committed to protecting the information you provide. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, this website has in place appropriate technological and business procedures to safeguard the information collected.

  7. What if changes are made to this policy?

    If there are updates to the terms of the Exchange Solutions Inc. Policy on Privacy these changes will be posted and the revision date in this document updated. This way you will always know how current this policy is, what information we collect online and how it is used.

  8. How can I contact the Exchange Solutions Inc. regarding this privacy policy?

    If you have comments or questions about this privacy policy, please send them to the contact address on this website.

Revised June 2006. © Exchange Solutions Inc. 2006